Articles for Human Resource professionals,
Employee Relations professionals, & people leaders.
Expert insights from our team of consultants on employee engagement, people analytics, leadership, and culture.
LATEST ARTICLES
Layoffs: Five Things To Know
Do you ever have dé·jà vu? That feeling of ‘I’ve been down this path before’? Well, it’s happening to me... Over 20 years ago, I embarked on my Ph.D. to study the impact of downsizing on survivors. Over the course of three years, I observed hundreds of thousands of...
What Data Matters to HR? 8 People Metrics You Should Be Tracking
A quick list of 8 People Metrics you should be tracking today to help you make evidence-based talent decisions. Are you tracking these?
Now It’s Your Turn: Share Your Engagement Best Practices
“There is immense power when a group of people with similar interests gets together to work toward the same goals.” – Idowu Koyenikan We believe collaboration and mutual support are the cornerstones of success. This is even more important in the ever-changing HR...
Do You Know How Well Your Frontline Managers Actually Manage?
From the desk of Ben Klein - Senior Project Director Frontline employees are the lifeblood of your organization and to most customers they are the face of the company. Yet, for frontline employees, the face of the company is their immediate manager. Effective...
Collaboration: Caring for those who care for our four-legged friends
Partnering with Non Profits Close to our Hearts Employee engagement is not limited to the high-rise office, retail store, manufacturing plant, or the home office of the remote worker. One of Spring’s most valued collaborations was with the SeeDS (Shelter Employee...
5 Tips to Strengthen Your Organization During A Period of High Growth
From the desk of Deb Kauffman - Strategic partner Every organization aspires to grow, whether by increasing revenue or advancing its mission. But a period of high growth can often put strain on the organization’s culture, causing the very individuals who founded the...
It’s Time to Take Charge of Your Stress
From the desk of Sue Oliver - Strategic Partner We recognize that building employee engagement begins with leadership and that over the last 12 months, many leaders have been challenged to the max. In fact, 2020 stressed each of us in ways we could not have...
What Data Matters to HR Now? 8 Metrics You May Not Be Tracking
From the desk of Jennifer Glaeser Beck, VP of Research & Consulting As parts of the country are reopening, HR leaders are beginning to reflect on their organization’s initial response to the Covid-19 Pandemic. Did you have the data and tools you needed to make...
Pulse Surveys in the New Working Environment
From the desk of Megan Walker - Senior Director How we give employees a voice today needs to evolve, become more agile and evoke meaningful action. Is now the right time to do a pulse survey? In times of rapid change, getting a pulse on the organization is necessary....
It’s Time To Take The Pulse of Your Employees
From the desk of Megan Walker - Senior Director Listening to employees is an ongoing process. The need to seek employee opinion often occurs more often than the timing of an annual engagement survey. Pulse surveys allow organizations to ask questions quickly to ensure...
Measuring Engagement Isn’t Enough. Inclusion Shows You Mean It.
CEO Reflections: From the Desk of Dr. Fiona Jamison Businesses across the U.S. and around the world have been facing a long-overdue reckoning: Many have failed miserably at treating their employees of color fairly and equitably. The fallout has been tremendous as...
Telecommuting is here to stay… now what? How do you know its working?
From the desk of Patti Andes, Chief Operating Officer Your organization has finally embraced telecommuting – but how do you know its working? How do you know that your employees are being productive, and your customers are receiving the same level of care? How do you...
Whoa! You’re Not Really Going Back to the Office Yet—Or Are You?
CEO Reflections: From the desk of Dr. Fiona Jamison If you’ve never been comfortable with uncertainty, it’s time to make it your friend. Everyone is buzzing about the process for returning to their workplaces. Will they work in staggered shifts? Will the conference...
When Your Survey Results are Ready, Help Your Managers Shine
From the desk of Ben Klein, Senior Project Director Congratulations! Your employee engagement survey yielded a slew of valuable insights. When your front-line leaders share them with their teams, higher morale and lower turnover are a given. Or at least that’s your...
Ten Considerations For Retaining Telecommuting
Is telecommuting here to stay? As organizations begin to develop strategies to reopen physical workplaces, many are wondering if there is value in retaining a permanent telecommuting arrangement for employees. To help answer this crucial question, we encourage...
Leveraging Employee Voice to Enhance Business Performance in a Crisis
Decision making with employee feedback During the best of times, the most effective organizations leverage employee feedback to inform their decision making - during a crisis should be no different. A key decision many organizations are struggling with right now is...
COVID19 – Employee Experience Influencers – Pt 2
From the desk of Patti Andes, Chief Operating Officer, Part 2 of 2 In the first part of this two-part series, we looked at the organizational-level influencers of the employee experience during COVID-19 – corporate citizenship, trust in executive leadership, and...
COVID19 – Employee Experience Influencers – Pt 1
OVID-19 has thrust us into one of the most transformational ‘moments that matter’ in the lives of individual employees, as well as organizations. How your organization responds during these challenging times will define your employer brand and ability to deliver a best in class employee experience, regardless of external influences.
